Turner's SafeT Coach answers plain-language safety questions using Turner's own EH&S standards and reviews uploaded jobsite photos to flag likely hazards, rank the risk and suggest controls. One superintendent used it to work out whether a vertical shaft counted as a permit-required confined space and got a decision flow chart, a daily permit checklist and policy citations within minutes. The tool has logged 25,000+ interactions, and Turner made it free for the whole industry in May 2026.
Turner SafeT CoachCompany announcementTurner Construction · May 2026
Owner Richie Kleti's team built a custom GPT, tied to historical job data and manufacturer specs, that turns a short voice prompt into an itemized, code-compliant Florida repair estimate. New hires can produce accurate estimates without waiting for senior staff to price every job. The team also uses an AI sales coach in role-play "sales cage match" sessions, where reps are mic'd up and get feedback on tone, objection handling and what to do better.
ChatGPTArticle / interviewContractor Marketing Pros · Dec 2025
Skanska USA built an internal "Safety Sidekick" on generative AI trained on its own safety data and jobsite conditions. Field staff use it on mobile or desktop to plan toolbox talks and morning huddles, ask safety questions, and ask about photos of the day's site conditions. Early users report less time spent preparing safety briefings and better jobsite engagement. Skanska's advice to smaller contractors: start with data you already have, or use an off-the-shelf tool rather than building your own.
OpenAI GPT-4oTrade publication interviewConstruction Dive · May 2025
Rescue Air & Plumbing in Dallas-Fort Worth estimated that each missed call cost it about $250. It put an AI CSR on all inbound calls (pulling caller info, checking tech schedules and booking into the CRM) and uses an AI coaching tool that scores every call so CSRs get feedback on each one instead of a sample. The case study credits the coaching program with two agents being promoted.
San Francisco Bay Area roofer Mr. Roofing records in-home sales presentations and uses AI analysis to coach reps and check them against its 30-year sales script, without a manager riding along. The recordings settle "what was promised" disputes and give new hires reference material. Rilla reports 40% fewer physical ride-alongs, larger average tickets, more mentions of financing and a rep talk rate that dropped from 85% to 65%.
High-ticket remodeler KHB Construction (jobs typically $200K-$1.5M) records client sales meetings so reps can go back and check exactly what material or color a client asked for, which heads off scope disputes weeks later. Managers use the recordings and AI metrics to coach without going on ride-alongs. One rep's close rate went from about 17% to 25% in under a year, and the CEO says the company's success rate is up 10%.