Probook
What it is
Probook describes itself as an AI operating system for home services built around dispatch. Its website describes AI that assigns the right technician to each call, handles inbound voice calls and web leads, checks customer history before jobs reach the dispatch board, and runs outbound campaigns to fill the schedule and follow up on unsold estimates. The company says it deploys in person and configures the system alongside each customer's team.
Description based on probook.ai, checked Oct 19, 2026. Features and pricing change, so check the vendor's site for current details.
Listed because contractors in our entries used it. Not an endorsement. Commissions and sponsorships never change which tools or entries are listed or their order. Read our disclosure.
Use cases with Probook (1)
Centralize multi-location dispatch with AI auto-assignment
Del-Air
Florida's Del-Air (eight locations, 220+ technicians) put AI on dispatch first. Within three months it centralized dispatch at one office and went from 22 dispatchers to 10, with about 90% of call assignments now made automatically. It then made AI the first touch on all inbound calls: in May the AI handled 16,000 calls and resolved 74% of them without a person.