Process thousands of utility permit emails with AI agents

Freedom Forever

What they did with AI

Freedom Forever, which handles about 5,000 residential solar permits a month, built AI agents to read and act on the flood of utility and municipal permit emails (inspection notices, payment requirements, correction requests, approvals). The agent processed about 19,000 permit emails in its first month and fully handled about 71% without a human, at $0.20-$0.35 per run. A backfill turned up emails that had sat unprocessed for an average of three weeks, which got stalled projects moving again. A second agent validates uploaded utility bills, including photos of paper bills.

Source: Anthropic (Claude): Vendor case study · page is undated

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